🔧 Landlord Guide
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July 2026
How to Handle Tenant Maintenance Requests: A Landlord's System (2026)
Published on July 18, 2026
8 min read
A tenant maintenance request is a clock and a paper trail rolled into one. Here's the step-by-step system — response times, triage, documentation — so nothing gets dropped and every repair is defensible.
Most landlords don't have a system; they have a phone that buzzes and a good intention. That works right up until a "the sink drips a little" text becomes a warped cabinet and a deposit dispute you can't win. This is the six-step workflow that keeps that from happening...